Skye Peak General Customer Agreement

In this document, the terms “our”, “us”, “we” and “provider” refer to Skye Peak and the terms “you”, “your”, “member” and “client” refer to the person or entity ordering Skye Peak services and products.

By ordering Skye Peak products and services, you must agree to the terms outlined in this document that are applicable to any products or services you order. Unless otherwise specified, this agreement applies to all Skye Peak services.

Skye Peak reserves the right to modify this policy at any time, effective immediately upon posting of the modification to this URL: http://www.skyepeak.com/agreement.html

Privacy Policy (12/2008)
Skye Peak is committed to protecting your personal information and respecting your privacy.
We will never sell, rent, or disclose your personally identifiable information to outside parties without your consent unless compelled by a court of law to do so. We may contact you regarding new features, news, or other important update information. Please note that we do reserve the right to utilize independent contractors to complete orders and we may disclose your information to these contractors in order to complete your order. We will only work with contractor's who agree to handle your information according to this privacy policy.

Skye Peak Acceptable Usage Policy (10/2009)
In order to provide a professional service, we have set up a few guidelines for users of our services. Some of these guidelines may seem strict, but they ensure a safe, functional, and trusted environment for all our clients.

Many of our competitors do not require their customers to comply with these guidelines. If any of our potential customers are unwilling or unable to comply with these guidelines, we respectfully invite them to visit one of our competitors.

Web and FTP Site Content Policies
We do not allow content of a pornographic, sexually explicit, or adult nature, content of an illegal nature (including copyrighted material), sites containing pirated software, hate sites or content that could be reasonably considered as slanderous or libelous.

Clients posting any of the above content on their sites may have their Web and/or incoming anonymous FTP services temporarily suspended. They will then be contacted by us and given the opportunity to remove the content in question before having their services reinstated. A repeated offense may cause cancellation of service without refund of any fees. We will have the sole and final decision regarding what content is in violation of this agreement.

Email Usage Policies
Skye Peak does not allow unsolicited email messages (also known as junk email, UCE or SPAM) to be sent by users of our system. Users sending unsolicited email messages from our system will have all of their services temporarily suspended. They will then be contacted by Skye Peak and informed of the suspension before having their services reinstated. A repeated offense may cause cancellation of service without refund of any fees. Skye Peak does not allow any hosting account, except for reseller accounts, to give out free or paid email hosting on a public level. Reseller are required to monitor and control outgoing junk email/spam on their client accounts or risk suspension of their reseller account.

Illegal Activities
Anyone caught using any of our systems for illegal activities, including but not limited to: breaking into remote systems, credit card fraud, theft, vandalism, threats, or violence, will have all services with us immediately canceled without refund of any fees and the proper authorities will be contacted.

Skye Peak reserves the right to amend this agreement at any time without prior notification. It is your responsibility to check these Terms of Service on occasion for any such amendments.

Right to refuse service
We reserve the right to refuse service to anyone for any reason. Such as, but not limited to: excessive use of our system's resources, torturous conduct or any other violation of this agreement.